How to Avoid Amazon Account Suspensions when Dropshipping

07 October 2019
Chris Garrett

Do you want to learn how to prevent nearly ALL Amazon account suspensions when dropshipping from Amazon to eBay? 

 

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After implementing 5 simple checks, we saw an 80%+ decrease in Amazon account suspensions amongst our dropshippers (based on 100’s of sellers). Now, we’ll teach you how to do the same…

 

Here’s the background. In 2019, we noticed a dramatic spike in the number of eBay dropshippers facing an Amazon account suspension after fulfilling orders. 

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Some dropshippers decided to move to less profitable suppliers, others spent a large amount of their time going through the arduous process of getting their Amazon account unlocked.

 

But we decided to come up with a fix.

 

We spent months getting feedback from dropshippers on what was happening. We tested all kinds of solutions – some worked, others didn’t. And our developers worked day and night, living on caffeine with the sole mission of finding out how to reduce Amazon account suspensions when dropshipping on eBay.

 

In the end, we made a major breakthrough.

 

We discovered 5 simple checks that eliminated over 80% of our customers’ suspension issues.

 

And today, we’re going to tell you all about them. Here they are.

 

The 5 checks that prevent nearly all Amazon account suspensions

 

1. Cool Down!

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What’s the check and how does it work?

 

Ever ordered an item from Amazon, only to notice that the order status changes to “pending”? Pending orders can occur when Amazon wants to run a few extra checks or there’s a problem authorising payment. 

 

Normally, these aren’t a problem, but when you have too many orders pending, it can trigger an Amazon account suspension.

 

In order to minimize the risks, we advise that you (a) monitor the number of pending orders on your Amazon account, and (b) stop fulfilling orders from your Amazon account when it has too many orders pending. Once your Amazon account has “cooled down” and the pending orders are fulfilled, you can then continue to use it as normal until the account reaches your pending limit again.

 

What settings do we advise?

 

In general, this depends on how many orders you normally fulfil each day but aim for less than 10-15% of your total daily orders to be pending at any given time.

 

For example, if on average your Amazon account fulfils 20 orders per day, stop fulfilling any further orders if you have 2 or 3 that are pending, but continue once it falls below your target.

 

2. The Emergency Stop!

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What’s the check and how does it work?

 

When you see the “order pending – balance hold” status, it’s a good indication that Amazon believes there’s something suspicious with the gift card you’re using to place your order. 

 

What settings do we advise?

 

Simple. If the “order pending – balance hold” status appears in your gift card activity– then the best way to prevent an Amazon account suspension is to stop ordering from the account immediately.

 

If the status clears after some time has passed and your account has not been suspended, you can choose to continue using the account at your own risk.

 

3. Slow Down!

 

What’s the check and how does it work?

 

Processing too many orders in a short space of time is a certain way to attract the suspicions of Amazon and trigger an Amazon account suspension.

 

Therefore, it’s vital that you limit the number of orders you fulfil every hour.

 

What settings do we advise?

 

We advise processing only 1 order/hour – though depending on the age and history of your Amazon account, you may be able to do more.

 

If you need to process more than 1 order per hour, you should spread your orders amongst more than 1 Amazon account instead. 

 

4. The Lifetime Limits

 

What’s the check and how does it work?

 

After processing a high number or value of orders, your Amazon account faces a heightened risk of suspension. Therefore, we advise that you stop using your Amazon account altogether after a long period of usage.

 

Now, you may read this check and wonder why you should stop using your account, and not just continue to use it until you get suspended.

 

The problem is, once your Amazon account gets locked or suspended it will cause you a LOT of headaches. 

 

There’s the time spent trying to contact Amazon and provide them with the necessary proof to unlock your account, the uncertainty of which orders have been processed and which haven’t and not to mention all the customer service issues that will come your way a few days later.

 

To be clear, there’s nothing wrong with ordering lots of items from Amazon, and it’s perfectly reasonable for Amazon to suspend accounts and check that their customers aren’t engaging in suspicious behaviours such as fraud or money laundering. But as a business owner that relies on Amazon, your job is to ensure orders are processed, customers are satisfied and that there’s no downtime to your operations. Avoiding suspensions is the best way to do that.

 

What settings do we advise?

 

In general, we advise that you:

 

  1. Limit the lifetime value of orders processed by your account to $3,000 / £2,500 
  2. Limit the lifetime amount of orders processed to 100

 

Depending on the age and history of your Amazon account, you may be able to fulfil more orders than this. After you’ve reached these limits, stop using the account, and use another instead.

 

5. The Big Spender

 

What’s the check and how does it work?

 

If you use listing software that automatically orders products from Amazon, you should start manually fulfilling the higher value orders you receive.

 

Why? We found that Amazon is much more likely to check higher value orders that are processed by software as there’s a higher risk to their business. 

 

What settings do we advise?

 

In general, we advise that you manually fulfil Amazon orders that are above £30 / $40.

 

 

How you can implement these checks and reduce Amazon account suspensions today!

 

Now that you’ve learned about the 5 checks to avoid Amazon account suspensions, it’s important that you start implementing them.

 

Here’s how:

 

Option 1: Hire virtual assistants to manually check for you

 

Theoretically, a virtual assistant could do all of these checks for you.

 

For example, to limit the maximum number of orders being processed on each Amazon account they could maintain a spreadsheet detailing all of your orders.

 

Or to check that there aren’t too many pending orders, they could log in to your Amazon account every couple of hours.

 

In reality, while using virtual assistants to complete these checks isn’t impossible, it may prove tricky for a few reasons:

 

  1. Virtual assistants can’t be expected to check your Amazon account and process orders 24hrs/day. 
  2. If you’re running a small eBay business, hiring virtual assistants may not be very cost-effective for you.
  3. All of these checks combined can be time-consuming and when a human has to deal with them there’s always a chance of human error.

 

Luckily, there’s a better way…

 

Option 2: Automate the checks and reduce suspensions by 80% with Salefreaks

 

Using Salefreaks, you can automate all of these essential checks at the click of a button!

 

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In addition:

  • Salefreaks can protect all of your Amazon accounts at the same time
  • You can easily change your settings to match your preferences. Like if you want to allow 5 pending orders at a time instead of 3 then it’s as easy as typing “5” and clicking save.
  • Our systems are working 24/7 so we’ll be checking even while your virtual assistants are asleep!

 

Amazon account suspensions have been one of the biggest pains for eBay dropshippers…until now. If you’ve been suffering, then now there’s another way. Click below to get access to our Amazon account protection features and enjoy 90% off Salefreaks for switching.

 

 

Tired of dealing with Amazon Account Suspensions?

Click here to switch to Salefreaks and get 90% off!

 

 

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Chris Garrett
Content Editor

Chris is Salefreaks' rockstar content editor. He writes articles for various e-commerce software companies talking about eBay, Amazon, and Shopify. Views expressed are that of the company.

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